Sylvia Sky, M.A., is an experienced writer-astrologer and author of "Sun Sign Confidential: The Dark Side of all 12 Zodiac Signs."
The Daily Horoscopes Are Real, but Avoid the Readings
Not long ago on the website AstrologyAnswers, you could click on the "Meet Our Team" tab and view the site's collection of astrologers, whose biographies and last names were not shown. "Katherine," presented as a woman just beyond middle age, was the site's figurehead—but she was not a real person.
Now the site promotes Adrian Ross Duncan as their founder. Duncan is a real, credentialed astrologer, but although he appears in the introductory video, readings by him are not available. Duncan allows AstrologyAnswers to sign his name to emails and readings he did not write, creating the illusion that its free readings, emails, and consultations are legitimate astrology.
AstrologyAnswers is very clever. It features daily horoscopes with genuine content, and astrologers Debra Silverman and Terence Guardino publish videos weekly. They are real astrologers, and what they say is not fake, adding to the aura of legitimacy that AstrologyAnswers wants so you will buy their readings. But you can't get any real readings from an astrologer through AstrologyAnswers, because Duncan, Silverman, and Guardino all sell readings only through their personal websites.
The terms of service page says AstrologyAnswers's promotions and marketing are run by a company in Edmonton, Alberta, Canada, called New Peak Media. It also says that its personal readings are "entertainment only."
Users should visit this site for daily horoscopes or videos, but not for personal, individualized readings. And Adrian Ross Duncan is not there. They only use his name.
Free Introductory Readings Aren't Tailored to You
The AstrologyAnswers homepage, which has received a facelift since the last time I visited the site, features truthful if bland articles about, for example, the best cocktails for each sign of the zodiac, gifts to buy for each sign, and other things people don't much care about. Most people are simply looking for their daily horoscopes. Fortunately, they're available via colorful links at the top of the page, and are very good.
Free introductory readings are available if you surrender your birth date, birthplace, employment status, marital status, and other personal information to New Peak Media. After doing this, a video of Adrian will appear where he talks about how glad he is to see you and the mini-reading he will soon send to your inbox. It will be headed "From the Desk of Adrian Ross Duncan," and show a horoscope chart that the mini-reading does not explain or discuss.
These readings are all the same, except for your name and birth date. The gist of what they convey is that an incredible transit is coming up for you, "love plays an important role in your life," and generalities that could apply to anyone. You will also get a "lucky number," despite that lucky numbers have nothing to do with astrology. It will mention singer Susan Boyle's overnight success, and eventually lead you to a page offering a full reading for $87 (three payments of $29) or $67 if you pay all at once.
The reading is computer-generated content that will be sent to you in under a minute. Remember, this site openly says that its readings are "for entertainment only."
I searched the site for how to get a personal reading from Adrian Ross Duncan, who had signed all of the AstrologyAnswers emails I received, but he's not listed on the "experts" team among "Mara," "Luna," and other names with beautiful avatars. Because expertise comes only with decades of experience, I would prefer a mature astrologer such as Duncan, Silverman, or Guardino, but these astrologers don't offer personal guidance through the site. Even if you are okay with settling for guidance from "experts" like Mara or Luna, you must pay to become a member.
The previous time I examined this site, the customer service page was the same as that used by fake astrologer "Norah." Pressured by thousands of online requests that she shut down her website PremiumAstrology.com, Norah seems to either be disguising herself as AstrologyAnswers, or the two sites have merged. All traces of this have been removed from the site, but I captured a screenshot before the change as proof.
Still interested even if real astrologers don't work at AstrologyAnswers? Keep these tips in mind:
- Customers purchasing from online psychic and horoscope sites should always use a prepaid, disposable credit card, so your normal account numbers remain unknown.
- Websites that conflate astrology with clairvoyance and palmistry have mastered subtle ways of getting your unwitting consent to charge your credit card on a monthly basis.
- Be aware that no live astrologer can generate and read your birth chart and transits or answer an astrological question in only five minutes. If you are receiving an answer this quickly, the information is most likely computer generated.
AstrologyAnswers offers refunds for all products if it's been less than 30 days, with the exception of the package providing six months' online access to its expert advisors. According to the terms of service page, using the site means you waive your right to sue in court or join a class-action suit. AstrologyAnswers can also eject clients from spiritual advising at any time for any reason, including asking for an advisor's personal contact information.
Although this website might be more appealing and ambitious than before, fizzing with color and video greetings, people with serious questions and tense situations should probably seek advice not from AstrologyAnswers, or from any online source for that matter, but from reputable, responsible advisers with real names whom they can meet in person.
Sylvia does not select or endorse the ads appearing on her pages.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
© 2014 Sylvia Sky
KA1022 on September 25, 2019:
This company sent me an incorrect astrological sign, I am a Libra, not a Scorpio! I gave them every detail so that I would receive a thorough Transit Period Guide and then after I contacted them to correct it, they sent me a Happy Birthday message with my daily horoscope on September 23rd...???? When I dealt with customer service they did not fix the problem the first time (obviously) and then when I reached out the second time they said it was past the 60 day refund policy so they wouldn't do anything to help me. Then went on to say that my information was correct both times (wrong sign and wrong birthday so obviously incorrect Transit Period Guide). This is a scam. I would not suggest buying this to anyone unless they want to get random information that doesn't apply to their birthday or signs at all.
Sylvia Sky (author) from USA on December 20, 2016:
Thank you, Esme, for reporting here your negative experience with Astrology Answers. I hope they refund your money.
Esme on December 19, 2016:
I bought into the Astrology Answers. Gave my credit card details for a $19 purchase and they took over $140 out of my bank account which they have promised to refund. Now today i checked my bank account only to find they have taken another $143 out of my bank. Totally unauthorised and now i have had to cancel my card. I don't hold out much hope of getting my money back but will try. This is just before Christmas too so am really upset about this. Shoulda known better.
Vicky on September 19, 2016:
I checked into the reputation of the site before submitting my cc info. There are numerous complaints directed through Las Vegas BBB and people were successful on getting their refunds back when they filmed it through the BBB. Good luck.
Sylvia Sky (author) from USA on August 28, 2016:
Anyone who does a "first free reading" and then offers you "packages" of psychic readings is fake.
Belif on August 27, 2016:
I will like to ask if Cecilia is real? She had my reading done for free for the 1st time but to know further, there will be different packages. The emails which I correspond with her doesn't seems to link. Does she really exist?
cute on August 06, 2016:
I had more problems with this site than any other- switching of order- refusing to correct the error or even refund ! And I dont give up!! after repeatly emailing them they offered 1/2 the price I paid be refunded- what a joke you can get ripped off alot better elsewhere and still have something to read,
Kevin on August 01, 2016:
Just to follow up on the refund I requested on the personal readings.I phoned the number on my credit card statement and talked to a lady from Alabama who was obviously working for AA as she identified herself as an employee, we had a short discussion and after assuring her I was not interested in the readings and was only using the service for entertainment purposes and not for life altering decision making,she agreed to refund the full amount and it was done that day. I did not feel like it was any harder then if I was doing a return to Amazon or some other online retailer.I do caution people, if you want a refund on something bought online,stay civil and respectful when dealing with the company reps on the phone.
Kevin on July 20, 2016:
I signed up and received the transit guide,monthly forecast and credits to have personal readings,all with the promise of a money back garantee.So far everything is as promised,but there is a definite up sell with every message from my new best friend Adrian, I just ignore and delete his help and enjoy it as entertainment.no I would not recommend treating it as any thing else.I am going to see about a refund on the personal readings and will up date
Sylvia Sky (author) from USA on June 02, 2016:
Yes, he does, especially if it was a free reading. Everyone gets the same one.
Terri on June 02, 2016:
I received a reading by someone named amazing ron does he fit into this category?
Barbara on June 01, 2016:
Wish I had read these comments before purchasing anything. I have asked for refund and I am not going to give up. I will put as many negative reviews out there as I can to keep other people from falling prey to these vultures.
Kelvin on April 13, 2016:
Astrologyanswers.com worked just fine for me
missymush on January 05, 2016:
Unfortunately I fell for a promo that landed in my inbox just before Xmas, and sent them my details and money. I have been totally dissatisfied, and want a refund that was promised if not satisfied, but I doubt I will get back. I do not believe I am getting what I paid for. I have done a little astrology in the past so when I receive daily updates that are so general I most likely can read in my local newspaper, I get a little cross (Taurus). I have been duped, that hurts!
Myra B on October 09, 2015:
I have been in contact with Astrology Answers for about a year but I have managed not to give them any card details. I was hoping they would be genuine as I am very interested in astrology although am not experienced myself. I have had numerous emails supposedly from Adrian, every day, the favourite telling me that my chakras are definitely blocked, and he will work with me, look after me, etc.etc. To test things, I completed one of the little multiple choice tests they like you to do, which would show exactly where my problems are. In fact I did it many times over a couple of days, selecting different replies each time, and kept a note of what I had selected. The results they gave me for each test were identical, word for word. So no matter how I answered the questions every chakra was weak and had serious problems. What nonsense! There is always pressure to pay for something, often very small amounts, but it is your card details they really want.
I recently was offered Tarot cards absolutely free of charge. They arrived along with instructions to purchase a guide, essential if I wanted to be able to use them. The cards themselves are small, very badly printed and not worth having even for free! Of course I will not be sending for the Tarot guide or anything else.
I can only speak for myself, but I guess I am not the only one looking on this site who could do with some guidance or advice. Astrology Answers is definitely NOT the answer. They are preying on vulnerable people.
Right now I am going to unsubscribe from their website. Whether that stops emails from 'Adrian' remains to be seen. I certainly hope so.
Roshan on October 08, 2015:
It's a big time scam. Astrology Answers don't get caught & send money. This so called Katherine predicted a false Transit Period for me in January 2014. I paid money as well. Now when I send her mails it get's rejected. IT'S A BIG TIME SCAM. With a Big Name & false customer reviews
Fan on July 02, 2015:
I have been following AstrologyAnswers site and had received all their free readings for guidance. So far, I can say it doesn't matter which site you're in or which product online you will buy, what we cxs mostly lack is the understanding of things and we only wanted to see what we wanted to see. Once we see it's free, we stop there without finishing to the last end and see what this free means. Then when we fail or get billed, we easily blame the site. Remember, we are sane people for sure once we decide to enter our card information, no site can control what information we put in, no matter what kind of marketing tactics they use, it will still be up to us to decide if we want to take the risk or not. At the end, you know the reason you went on is because you wanted to in the first place. Just sayin, based on personal experience too. But over-all AstrologyAnswers is a legitimate site and no matter what, bashers wont stop until they get what they want. Have a great day all!
Roshan on May 26, 2015:
Astrology Answers This so called Katherine is a good Astrologer. Since my past from the day I was born to now was extremely precise. But she gives a bogus future to make money. Anyone will fall into the trap.
Angry on March 21, 2015:
The site is a scam
When you sign up for monthly readings you do not receive them and if you question them they send you a random generic reading. Don't give them your credit card number... you will be sorry... just saying
Diane falkoski on March 14, 2015:
I bought the horoscope and some questions from astrology answers they got my rising sign wrong also haven't looked at the astrology reading yet but the answers to the questions were pretty good but I didn't like them getting my ascending time wrong that's too simple to get wrong
BogusAstology on March 09, 2015:
this site is a complete scam, Do Not give them your credit card number as you will receive nothing in return. No readings, no contact, no refund.
The planets would not be happy
Sylvia Sky (author) from USA on October 25, 2014:
Just another proof that AstrologyAnswers.com is ALMOST real astrology. Thanks.
Carolann on October 24, 2014:
I submitted to a free mini reading. When I received my natal birth chart it was wrong because they had my rising sign as Aries instead of Capricorn. I have had my birth chart calculated years ago by a reputable astrologer and have studied astrology myself.
As if I would pay for my full reading for $$$ if they can not calculate my correct rising sign.
bornot2b1 on September 26, 2014:
I just received one free one from them, and sat there laughing...
Raymond on September 16, 2014:
But, honestly man.. for real.. why not make money through honesty and precision? Not do something to make money with "the heck with it i just wana make money". That is actually a self defeating viewpoint. One way or another you will get shutdown. If you are honest and trusthworthy and precise of course. No way you will be defeated by anything. I mean comeon...
Raymond on September 16, 2014:
John, one thing i can say about them is that: "the icing maybe so nice and so sweet, yet the cake is poison". I have purchased it unfortunately.. but that's ok ^_^ i'll let karma handle it. I'm not worried nor stressed nor aggitated (maybe 1% aggitation lol). The monthly forecast is has positive content no doubt. Thing is.... it isn't extremely precise and the info there isn't specifically meant for me and my personal growth. If i did not have a good perservering nature, i might have committed to something aweful like death. But im not that stupid lol. The monthly forecast given was like a generalized information. If i have followed everything written there detail by detail, my life would be a mess by now. Doing these kind of things is serious bussiness and should not be taken lightly you know. Services like these are just like those days when cigarettes got shotgun all over america. It feels good, it gives you a high feeling, but tue truth is.. it is poison. And those who shotgunned it did not have the best interest of the people. They have the best interest of their pockets. I'm a seeker and im inclined to try these things to the extreme. And to stumble on one that isn't precise will only condition me or others wrongly. If you are affiliated witu them John which i do believe you are no doubt. You too will get your fill on karma ^_^ believe it. Cause ajd effect is as real as dropping a stone on a still water then creates ripples as the effect. And keep doing what you do sylvia. If i could be of help i would gladly assist you. If need be will see.
Sylvia Sky (author) from USA on September 14, 2014:
Real astrologers offering daily, weekly, and monthly forecasts will offer you an even more positive experience: Astrologyzone.com, Ganeshaspeaks.com, Astrograph.com, to name a few.
John on September 14, 2014:
For a fake site it's pretty accurate as far as my life goes. There are certainly portions of the reports that do not seem aligned with my life but most are pretty enlightening and spot on. I use the q/a section and without indulging to much info I get some fairly accurate responses and guidance. For the last 6 months I have used the daily, weekly and yearly reports as well the chat q/a section routinely to steer my life and have made some miraculous changes through some pretty tough times I've had lately. Bottom line it may be a "fake" site but the information is positive (I do get guidance I take as negative too) so if it's real or not if you want a variety of "view points and guidance" call it what you want then the site may be for you. Not arguing this article just have a positive experience from it.
Mike on September 04, 2014:
I bought-in to Astrology Answers. The Astrological Guide is bland and makes much use of semantics. Never received the bonus material. They got my info wrong on the guide; I emailed them but never received a reply. How stupid of me not to do an on-line review first. That's a mistake I'm not likely to make twice. Run away from this site.
Jasmine on August 09, 2014:
Thanks. I just took the test and was actually thinking of paying the money. Now I know better and that it's all a scam.
Sundeep Kataria on May 18, 2014: